Questions & Answers

Events and Education (14)

How do I register for an event?

There are a few ways to register. You can register online through the Rocky Mountain website under the ‘Events” tab, or you can download an application form from the “Events” tab and email it to events@psia-rm.org.  We do not accept phone registrations as you need to sign the waiver for the event and cannot complete that over the phone.

Can I register for events over the phone?

No, we do not take event registrations over the phone due to the signing of the waiver that is required. Online registration or submit a PDF event application only.

If online registration is closed, can I still register for an event?

Yes, you can still register for an event after online registration is closed, please download a form fillable PDF Event application from the “Events” tab and email it to events@psia-rm.org.

What happens if I am placed on the waitlist?

During the online registration process you may receive notice that the event you want is full and waitlisting. If you would like to join the waitlist, you will need to have a saved payment method on your account in order to add yourself to the waitlist. If a spot becomes available, you will automatically be moved into the event and your payment method will be charged. If you place yourself on the waitlist and no longer wish to attend, please notify the office ASAP so we can remove you from the waitlist. Please make sure your payment method is up to date in your membership portal and set the proper default payment method, if you are pulled off the waitlist and your payment is declined, we cannot guarantee a spot will be held. You can view our waitlist policy at this link. 

What happens if I need to cancel an event registration?

If you decide not to attend your event, either online or in person, our standard cancellation policy applies:

 

Full Refund Period:

Up to three weeks prior to the start date and time of your event, you can transfer your event registration fee to another event or cancel your registration at no cost.

 

Partial Refund Period:

Between three weeks and one week prior to the start date and time of your event, you can cancel your event, or transfer your event registration fee to another event for an administrative fee equal to 50% of the cost of your event registration.

 

Non-Refundable Period:

Less than one week prior to the start date and time of your event, no event transfers are provided, and events are non-refundable.

 

Additional Details:

Extenuating circumstances (medical or bereavement, etc.) will always be considered for a full refund if the request is received no more than one week after the start of the event (must submit a medical note).

 

Note: Certain premier regional and national events follow a cancellation policy different from the standard cancellation policy outlined above. Please refer to those events directly for the applicable event cancellation policies.

 

If you wish to cancel an event, please reach out to us at events@psia-rm.org or 970-879-8335.

How do I apply a voucher payment?

To apply a voucher to an event registration fee, please email the voucher code to events@psia-rm.org and we will set up a gift card on your account that can be applied to an online event registration payment.

I have a Gift Card on my account, how do I apply it?

When you go to pay an invoice online, there will be a an option to “Use My PSIA-AASI Gift Card” during the payment process. You will need to select the Gift Card you would like to use from the drop down in order to apply it towards the invoice. Please note, some gift cards may only be used on membership dues or event registrations and some may not be transferrable across regions.

What are CEUs?

Continuing Education Units (CEUs) are required for certified members to maintain their certification. To maintain your educational requirements, members need to take 6 CEUs (continuing education units) every season. If you attain more than 6 CEUs during the season, you can transfer over up to 6 CEUs to the following season.

 

CEUs can be attained by attending on-snow or online events in any discipline or any region. If you are unable to meet your CEU requirement, you may be charged a $40 delinquent prepayment with your membership dues the following season and your status will move to Inactive until you catch up on the CEUs. If a member has remained Inactive for a period of four seasons, they will automatically be moved to Alumni status and their certification will expire at the end of the four seasons.

 

Members can check their CEU status by logging in at the Membership Portal. From your profile, it will tell you how many CEUs you are due for during the current season.

What if I’m a current college student and can’t meet the educational requirements?

Good news! We have a Student CEU Waiver available for current students in a full time capacity pursuing a degree or certification at institutions of higher education. You must submit the Student CEU Waiver Form with a copy of your current transcript to the PSIA-AASI RM office to receive a waiver for your CEU requirements. You can download the form at our homepage under the ‘Membership Tab’ and then under ‘Membership Forms’

How do I attend online E-Learning Courses and Webinars?

Members can attend online e-learning courses and webinars to earn CEUs. Prerecorded courses and webinars can be found at lms.thesnowpros.org under the “Courses” tab and the “Webinars” tab.  You can also search for live webinars from any region at www.thesnowpros.org under the Event Calendar.

When are confirmation emails sent with event information such as where we meet and when?

We send confirmation emails  two to three weeks before the start of the event with details on where to check-in, etc. If you register after the two or three week mark, the confirmation details will be included in your original event registration email.

Can I attend Outside Education clinics for credit?

Certain clinics and/or classes are eligible for Outside Education credit. A form to submit these credits is available from the website or the office and must be submitted with the appropriate payment as listed on the form. The form and a $95 administration fee must be submitted for review to determine if the credits will be accepted. If clinic credit is not granted, we will return your $95 fee.

How do I order educational materials and books?

You can order educational materials online at www.thesnowpros.org

I hear Educational Materials are available online. Where can I access them?

All educational materials can be found by clicking the “Education” tab from the homepage www.psia-rm.org and choosing the discipline you are looking for. There will be a link to Education Materials on the menu at the top.

Membership (16)

Do PSIA-AASI members received discounted lift tickets at resorts?

Most resorts give discounts to PSIA-AASI members, please contact the resort’s lift ticket office directly to see what discounts are available (if any) and make sure you bring a copy of your current PSIA-AASI Membership Card.

What is the PSIA-AASI RM Privacy Policy?

Professional Ski Instructors of America – Rocky Mountain Privacy Policy

 

This “Privacy Policy” describes the privacy practices of Professional Ski Instructors of America – Rocky Mountain in connection with the https://www.psia-rm.org/ website, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), in connection with our marketing activities, and as otherwise described in this Privacy Policy. In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect.

 

We collect personal information as described below. Note, however, that our business customers may transmit personal information to us as part of the services we provide through our voice and messaging platforms, as well as other Services. This Privacy Policy does not apply to such personal information that we process on behalf of our business customers. Our use of this personal information is restricted by our agreements with those business customers. If you have concerns regarding personal information that we process on behalf of a business, please review their privacy policy and direct your concerns to that business, or review their privacy policy.

 

Table of Contents

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Choices
  • Other Sites and Services
  • Security Practices
  • Children
  • Changes to this Privacy Policy
  • How to Contact Us

Personal Information We Collect

 

Information you provide to us. Personal information you provide to us through the Service or otherwise includes:

 

  • Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
  • Profile information, such as your username and password that you may set to establish an online account with us.
  • Registration information, such as information that may be related to a service or an event you register for.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Precise geolocation information, such as when you authorize us to access your location.
  • Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
  • Usage information, such as any content you upload to the Service or otherwise submit to us, including information you provide when you use any interactive features of the Service.
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

 

Information we obtain from social media platforms. We may maintain pages for our Company on social media platforms, such as, LinkedIn, Twitter, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

 

Information we obtain from other third parties. We may receive personal information about you from third-party sources, such as marketing partners, publicly-available sources and data providers. Our use of any information obtained from our business customers is restricted by our agreements with those business partners.

 

A list of our sub-processors and nature of processing can be requested by contacting info@psia-rm.org.

 

Marketing and advertising. We do not sell your personal information or the personal information of your users.  We and our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes:

  • Direct marketing. We may send you Professional Ski Instructors of America – Rocky Mountain-related direct marketing communications as permitted by law, including by email and mail. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below.
  • Interest-based advertising. We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the “Cookies and Other Information Collected by Automated Means” section below) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising choices section below.

 

Cookies and Other Information Collected by Automated Means

 

We, our service providers, and our business partners may automatically log information about you, your computer, and activity occurring on or through the Service. The information that may be collected automatically includes your computer type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites.

 

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons.

 

Referrals

Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.

 

How We Use Your Personal Information

 

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

 

To operate the Service. We use your personal information to:

  • provide, operate and improve the Service;
  • provide information about our products and services;
  • establish and maintain your user profile on the Service;
  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;
  • communicate with you about events or contests in which you participate;
  • understand your needs and interests, and personalize your experience with the Service and our communications;
  • provide support and maintenance for the Service; and
  • respond to your requests, questions and feedback.

 

For research and development. We analyze use of the Service to analyze and improve the Service and to develop new products and services, including by studying user demographics and use of the Service.

 

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

 

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

 

With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

 

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

 

How We Share Your Personal Information

 

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

 

Related Companies. We may share your personal information with our affiliates, subsidiaries, and other related companies. Related companies will only use the information as described in this Privacy Policy.

 

Service providers. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Service (such as customer support, hosting, analytics, call or message routing, email delivery, marketing, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.

 

Partners. We may sometimes share your personal information with partners or enable partners to collect information directly via our Service.

 

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

 

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.

 

Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

 

Your Choices

 

 

In this section, we describe the rights and choices available to all users.

 

Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

 

Text message communications. We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.

 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Opt-out of text message communications. You may opt-out of text messaging at any time by replying to any message with STOP contacting us at info@psia-rm.org. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Professional Ski Instructors of America – Rocky Mountain, and you may opt out of those in a similar fashion.

 

Opt-out of marketing communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at info@psia-rm.org. You may continue to receive service-related and other non-marketing emails.

 

Cookies. Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit https://www.allaboutcookies.org. We use Google Analytics to help us understand user activity on the Service. You can learn more about Google Analytics cookies at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and about how Google protects your data at https://policies.google.com/privacy. You can prevent the use of Google Analytics relating to your use of the Service by downloading and installing a browser plugin available at https://tools.google.com/dlpage/gaoptout.

 

Advertising choices. You can limit use of your information for interest-based advertising by:

  • Browser settings. Blocking third-party cookies in your browser settings.
  • Privacy browsers/plug-ins. By using privacy browsers or ad-blocking browser plug-ins that let you block tracking technologies.
  • Platform settings. Google offers opt-out features that let you opt-out of use of your information for interest-based advertising:
  • Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:

 

You will need to apply these opt-out settings on each device from which you wish to opt-out.

 

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

 

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.

 

How can you delete the data we collect from you? Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to delete your personal information, please submit a request form by clicking here [https://www.psia-rm.org/about/contact-us/]. We will respond to your request within 30 days.

 

Other Sites and Services

 

The Service may contain links to other websites, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

 

Security Practices

 

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email or text message.

 

Children

 

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.

 

Changes to this Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

 

How to Contact Us

 

If you would like to exercise your rights under this Policy, please submit your request to: info@psia-rm.org

 

Please direct any questions or comments about this Policy or privacy practices to info@psia-rm.org. You may also write to us via postal mail at:

 

Professional Ski Instructors of America – Rocky Mountain
Mailing Address:
PO Box 775143, Steamboat Springs, CO 80477
Physical Address:
2300 Mt Werner Circle Unit C2/C3, Steamboat Springs, CO 80487
Phone: 970.879.8335
Fax: 970.879.6760

How can I access my Membership Card?

Members can download an electronic copy of their membership card at the Membership Portal. You can also request a physical copy of your membership card be sent to you at dues renewal time.

How do I reset my password to the Membership Portal?

If you are unable to login to the Membership Portal, please use the “Forgot Password” link underneath the sign in box to reset your password. If you do not receive an password reset email, please check your Junk folder in your email.

How do I know how many CEUs I am due for?

You can check your CEU status by logging in at members.thesnowpros.org. From your profile, it will tell you how many CEUs you are due for during the current season.

What if I’m injured, can I submit a Medical Waiver?

If you are injured or have a medical reason for not attending CEUs, please contact the office at info@psia-rm.org and submit a medical note so we can add a Medical Waiver to your account. Medical Waivers will cover any CEUs a member is due for, the member needs to continue paying membership dues each season.

What does Inactive Status mean?

Members who are behind on their continuing education units (CEUs) will move to Inactive status until they catch up on the CEUs that are due. Once members catch up on the CEUs due, they will move back to Active status.

What is the Alumni dues rate, and what are the requirements?

Alumni status is for an instructor who has retired from teaching or taking an extended break from teaching. To become Alumni status, you must have at least six years of membership with PSIA-AASI.  The Alumni dues rate is $76/year and there are no educational requirements for Alumni members. The member’s certification will expire when they move to Alumni status but will still print on their membership card with their historical certification. Members can request Alumni change mid season, but it will not go into effect until the following season.

What if I join half way through the season, how much are my dues?

There is no proration for membership dues if you join part way through the season. Our fiscal year starts on July 1 and ends on June 30th.

How do I transfer regions?

When you want to transfer from one region to another, please contact the region you are wanting to transfer to and they can help get your account updated. There may be a $25 transfer fee to transfer mid season.

What is the youngest age at which a person can become a member?

There is no minimum age to become a member. Anyone under the age of 18 must have a parent or guardian sign when registering for events online. Members must be at least 16 years of age to become certified.

How can I find out more about the Scholarship program?

Scholarship info can be found from the Membership Tab at www.psia-rm.org.

I am a certified ski or snowboard instructor from another country. How can I become certified with PSIA-AASI RM?

You need to join to become a Registered Member (no certification) and provide verification of any certifications that you might hold in another country. This will enable us to determine which certification level you would be eligible to attend. You remain a Registered Instructor (no certification) until you are successful at the level of certification attempted. Please call the office for more details.

I should be getting my 25, 35, 45, 55 or 65 year pin this year. How and when will that be shipped to me?

The National office recognizes 10, 20, 30, 40, 50 and 60 year members. The Rocky Mountain Region recognizes 25, 35, 45, 55 and 65 year members in the spring of each season. During our Spring Fling event in Vail, we hold a celebratory recognition ceremony for the 25, 35, 45, 55 and 65 year members.  Anniversary members will receive more information at the start of the season.

How do I access member pro deals?

Pro deals are a benefit through the National office. Please login at members.thesnowpros.org and you can access a link to the Pro Offers at the top of the page.

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